Microsoft Is Working Proper Now to Repair an Problem With Outlook


Microsoft has confirmed that Outlook for desktop and Microsoft 365 is experiencing a problem the place e mail textual content is disappearing from the show because it’s being typed. Additionally, there have been quite a few experiences of Outlook customers receiving emails with no textual content within the message house.

The pc large says it’s now engaged on a repair that ought to grow to be obtainable at round 9 p.m. PT on Tuesday, Could 11.

“Customers might want to restart the Outlook consumer to use the repair after it’s acquired,” Microsoft mentioned in a tweet. In a message on its service standing web page, it added, “In some circumstances, customers could have to restart their consumer a second time for the modifications to take impact.”

It additionally mentioned that Outlook for internet and cellular seems to be unaffected, suggesting each choices as a workaround till the repair is rolled out. Nevertheless, some customers have disputed Microsoft’s declare that the system is working superb for internet customers, although it seems that Google’s Chrome browser could supply a greater likelihood of success than Microsoft’s Edge different.

We’ve recognized the foundation trigger and are making use of a repair, which can attain affected customers over the subsequent 3 to 4 hours. Customers might want to restart the Outlook consumer to use the repair after it's acquired. We anticipate to revive service to affected customers by Could 12, 2021, at 3:00 AM UTC.

— Microsoft 365 Standing (@MSFT365Status) Could 11, 2021

The problem, which is affecting customers globally, began earlier at this time and seems to be linked to the rollout of a Microsoft 365 replace that went out earlier on Wednesday.

One Massachusetts-based person posted a video on Twitter that exhibits precisely what’s occurring:

If you’re utilizing Outlook for desktop, you're having this challenge too, most likely. I simply spent an hour making an attempt to determine why the hell my textual content was disappearing after I hit enter, solely to find it’s a widespread drawback at this time.

— Ben Jackson (@BJacksonWrites) Could 11, 2021

Others hit the social media platform to voice their annoyance on the challenge, with some involved about the way it might have an effect on their work schedules:

Can't imagine I've spent the final two hours making an attempt to determine this challenge, reinstalling thrice and even considering of reinstalling the entire system. I’ve a crew assembly tomorrow. Thanks rather a lot.

— Dani Martín (@danimartin_info) Could 11, 2021

How about you progress your customers to some remoted servers first, then replace and check after which transfer the customers to identified good manufacturing servers. By no means check your poorly written software program on manufacturing servers. If we had an alternative choice to 365 we’d suggest it to our purchasers.

— Joe Rainero (@joerainero) Could 11, 2021

UPDATE: Microsoft has simply tweeted to say that it’s on monitor to repair the problem within the subsequent few hours.

The deployment of our repair is progressing as anticipated and we proceed to anticipate that it'll full on Wednesday, Could 12, 2021 by 3:00 AM UTC.

— Microsoft 365 Standing (@MSFT365Status) Could 12, 2021

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